Hoss PrattBack

Hoss AI Terms of Service

Effective date: September 4, 2026

These Terms of Service (the "Terms") are a binding agreement between you and Hoss Pratt International ("Hoss Pratt International," "we," "us," or "our") governing your access to and use of the Hoss AI service available at askhoss.ai, including the website, the web application, the AI coaching agent, all voice and text features, and any related content, memberships, and services (together, the "Service").

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 17), A LIMITATION OF OUR LIABILITY (SECTION 15), AND IMPORTANT DISCLAIMERS ABOUT THE NATURE OF AI-GENERATED CONTENT (SECTIONS 3, 7, AND 8). BY CREATING AN ACCOUNT, SIGNING IN, PURCHASING A MEMBERSHIP, OR USING THE SERVICE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1. Who May Use the Service

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is designed for real estate professionals, entrepreneurs, and sales professionals and is provided for business and professional use. By using the Service you represent that you are using it for business purposes, that you are not a consumer acquiring the Service for personal, family, or household purposes, and that you have the authority to agree to these Terms. If you use the Service on behalf of a company or brokerage, you represent that you are authorized to bind that entity, and "you" includes that entity.

2. Your Account

Access to the Service requires a member account tied to an email address that we have approved for membership. We use passwordless sign-in links sent to your email. You are responsible for maintaining control of that email account and for all activity that occurs under your membership. Your account is personal to you. You may not share sign-in links, allow anyone else to use your account, or use the Service on behalf of anyone who is not a member. We may suspend or terminate accounts that are shared, resold, or used in violation of these Terms.

3. What Hoss AI Is, and What It Is Not

Hoss AI is an artificial intelligence system. It is a software agent that generates text and synthesized speech using a licensed digital reproduction of Hoss Pratt's voice and a knowledge base built from Hoss Pratt's recorded trainings, coaching calls, courses, scripts, and frameworks. Every conversation you have with Hoss AI is with software, not with Hoss Pratt or any human being. Hoss Pratt does not monitor conversations in real time and does not personally review, approve, or endorse any individual response the Service generates.

AI-generated content can be wrong. Hoss AI may produce output that is inaccurate, incomplete, outdated, inapplicable to your situation, or that sounds confident and is nonetheless mistaken. It may misstate facts, mishear what you said, misattribute a source, or apply a framework to circumstances it does not fit. You are solely responsible for evaluating every response before you rely on it, repeat it, or act on it. You agree that you will use your own independent professional judgment and will verify any factual statement, figure, script, or recommendation with an appropriate source before acting.

The Service is coaching and educational content, not professional services. Nothing generated by the Service constitutes, and you agree not to treat it as, legal advice, tax advice, financial or investment advice, accounting advice, appraisal or valuation services, brokerage services, a comparative market analysis, a broker price opinion, insurance advice, or advice on compliance with any law, regulation, licensing requirement, association rule, or MLS rule. No attorney-client, fiduciary, broker-client, advisor-client, or other professional relationship is created by your use of the Service. For any legal, tax, financial, valuation, or regulatory question, consult your broker, a licensed attorney, a certified public accountant, or another qualified professional in your jurisdiction.

You are the licensed professional. If you hold a real estate license or any other professional license, you alone are responsible for meeting the obligations of that license, including your duties to your clients, your broker, your state licensing authority, your local and national associations, and your MLS. The Service does not know the laws, rules, or customs of your jurisdiction and cannot tell you whether any particular action is permitted.

4. Membership, Billing, and Cancellation

Subscription. Access to the Service is sold as a recurring monthly membership (currently the "Founding Membership"). By purchasing a membership you authorize us and our payment processor to charge your payment method the membership fee at the then-current rate on a recurring monthly basis until you cancel. Payments are processed by Stripe, Inc. and are subject to Stripe's terms. We do not store your full payment card number.

Founding rate. If you purchased a Founding Membership, your monthly rate will remain at the founding rate for as long as your membership remains continuously active and in good standing. If your membership lapses, is cancelled, or is terminated for any reason and you later rejoin, the founding rate will not be available and the then-current rate will apply.

Cancellation. You may cancel your membership at any time. Cancellation takes effect at the end of the billing period already paid for; you will keep access through the end of that period and will not be charged again. To cancel, use the billing management link in your account or email support@hosspratt.com from the email address on your account.

No refunds. Because the Service is a digital product that incurs real third-party costs each time you use it, all membership fees are non-refundable once charged, including for partial months, unused time, or dissatisfaction with AI-generated output, except where a refund is required by applicable law or we agree otherwise in writing.

Failed payments. If a recurring charge fails, we may retry the charge and may suspend or terminate your access until payment is made.

Chargebacks. If you dispute a charge with your bank or card issuer that you authorized under these Terms, we may suspend your account while the dispute is pending and may terminate it if the dispute is resolved in our favor or is found to be without basis.

Price changes. We may change membership pricing for new members at any time. For existing members other than Founding Members, we will give at least 30 days' notice by email before a price change takes effect on your account.

Taxes. Fees do not include taxes. You are responsible for any sales, use, or similar taxes that apply to your purchase.

5. Acceptable Use

You agree that you will not, and will not permit anyone else to:

  • Use the Service in any way that violates any law, regulation, licensing rule, association rule, or MLS rule, or in any way that infringes or violates the rights of any person.
  • Use scripts, messages, or other output from the Service to contact any person in violation of the Telephone Consumer Protection Act, the Telemarketing Sales Rule, the National Do Not Call Registry, the CAN-SPAM Act, any state telemarketing or do-not-call law, or any similar law. You are solely responsible for determining whether, when, and how you may contact any prospect.
  • Use the Service to discriminate, or to generate content that discriminates, against any person on the basis of race, color, religion, national origin, sex, familial status, disability, or any other characteristic protected by the federal Fair Housing Act or by any state or local fair housing or anti-discrimination law. You are solely responsible for your compliance with all fair housing laws.
  • Record, extract, download, copy, sample, reproduce, or use the synthesized voice generated by the Service, or any audio produced by the Service, for any purpose other than listening to it within the Service. In particular, you may not use any audio from the Service to create, train, or improve any voice model, voice clone, or synthetic media, or to make any recording, advertisement, message, or content that could be mistaken for a statement by Hoss Pratt.
  • Copy, scrape, crawl, download, export, or systematically collect any content, responses, transcripts, scripts, frameworks, or other material from the Service, whether manually or with automated tools, except for your own transcripts that the Service makes available to you for your personal reference.
  • Use any content or output from the Service to train, fine-tune, prompt, or develop any artificial intelligence model, agent, chatbot, or competing product or service.
  • Resell, sublicense, rent, lease, share, distribute, publish, or otherwise make the Service or any of its content available to any third party, including members of your team or brokerage who are not themselves members.
  • Attempt to reverse engineer, decompile, or discover the underlying prompts, instructions, configuration, knowledge base, or source code of the Service, or attempt to bypass, disable, manipulate, or "jailbreak" any safety, content, or usage control in the Service.
  • Impersonate any person, misrepresent your identity or affiliation, or use the Service to harass, threaten, defame, or harm anyone.
  • Upload or transmit malware, interfere with the operation or security of the Service, or place an unreasonable load on our infrastructure.
  • Use the Service to process the personal information of your clients or prospects in violation of any privacy law or of any promise you have made to them.

We may monitor use of the Service for compliance with these Terms and may suspend or terminate any account that we reasonably believe has violated them.

6. Your Content and Conversations

Your inputs. You retain ownership of the questions, statements, and other content you submit to the Service ("Inputs"). You grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce, transcribe, and process your Inputs and the responses generated from them ("Outputs") to provide, secure, maintain, personalize, and improve the Service, including to improve the quality and accuracy of Hoss AI, to develop new features, and to comply with law. We will handle your conversations as described in our Privacy Policy.

Responsibility for Inputs. You are solely responsible for your Inputs. Do not submit information you are not permitted to share. In particular, do not submit the personal information of your clients or prospects beyond what is necessary to get coaching, and never submit payment card numbers, Social Security numbers, or similar sensitive identifiers.

Outputs. Subject to these Terms, you may use Outputs in your own real estate or sales business. Because AI output is generated fresh for each request and may be the same or similar for other members, we do not guarantee that any Output is unique to you, and we do not assign you any copyright or exclusive right in Outputs. Outputs that reproduce Hoss Pratt's scripts, frameworks, or other proprietary content remain our intellectual property and are licensed to you, not sold, under Section 9.

7. Recording, Transcription, and Consent

Voice conversations with the Service are recorded and transcribed. Text conversations are stored. Audio and transcripts are processed by our voice and AI technology providers to generate responses and are stored so that you can review your conversation history and so that we can operate, secure, and improve the Service. By starting a voice conversation you consent to the recording, transcription, storage, and processing of that conversation as described in these Terms and our Privacy Policy. If you do not consent, do not use the voice feature. If anyone else is present or audible while you use the voice feature, you are responsible for obtaining any consent that person's participation may require under the laws of your state.

8. No Guarantee of Results

The Service provides coaching, education, scripts, and frameworks. It does not and cannot guarantee any outcome. We make no representation or promise that you will obtain any listing, appointment, closing, commission, income, or other result from using the Service. Any examples of results, whether in the Service, on our website, in testimonials, or in Hoss Pratt's own stories, are illustrative of what specific individuals report having achieved under specific circumstances and are not a promise or prediction of what you will achieve. Your results depend on many factors outside our control, including your market, your skill, your effort, your broker, your license status, and your compliance with applicable law. You assume full responsibility for your business decisions and their consequences.

9. Intellectual Property

The Service and everything in it, including the software, the design, the Hoss AI agent, the underlying prompts and configuration, the knowledge base, all scripts, frameworks, methods, course material, stories, text, graphics, logos, the names "Hoss AI," "Listing Boss," "SKILLS CRM," and "Hoss Pratt," the likeness of Hoss Pratt, and the synthesized voice of Hoss Pratt, are owned by or licensed to Hoss Pratt International and are protected by copyright, trademark, right of publicity, and other laws. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Service for your own business use. No other right is granted. All rights not expressly granted are reserved.

Hoss Pratt's voice, name, image, and likeness are his personal property and are used in the Service under license. Nothing in these Terms grants you any right to use Hoss Pratt's voice, name, image, or likeness for any purpose.

If you send us ideas, suggestions, or feedback about the Service, you agree that we may use them without restriction or compensation to you.

10. Third-Party Services

The Service is built on and depends on technology and services provided by third parties, including voice synthesis and conversational AI infrastructure, cloud hosting and databases, payment processing, and email delivery. We do not control these providers, and the Service may be interrupted, degraded, or changed by their actions. Your use of any third-party service, including payment processing, may also be subject to that provider's own terms. Links to third-party websites are provided for convenience only, and we are not responsible for their content or practices.

11. Availability, Changes, and Beta Features

The Service is provided on a subscription basis with no guarantee of uptime, availability, response time, or continued availability of any particular feature. We may add, modify, suspend, or discontinue any part of the Service at any time, and we may release features on an early, preview, or beta basis that may not work as intended. We will not be liable to you for any modification, suspension, or discontinuance of the Service or any feature.

12. Termination

You may stop using the Service and cancel your membership at any time under Section 4. We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, if your payment fails, if required by law, or if we discontinue the Service. On termination, your license to use the Service ends immediately. Sections 3, 4 (as to amounts owed), 5, 6, 8, 9, and 13 through 20 survive termination.

13. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL CONTENT AND ALL OUTPUT GENERATED BY HOSS AI, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, HOSS PRATT INTERNATIONAL, HOSS PRATT, AND OUR AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE ACCURATE, RELIABLE, COMPLETE, CURRENT, ERROR-FREE, UNINTERRUPTED, SECURE, OR FREE OF HARMFUL COMPONENTS, THAT ANY OUTPUT WILL BE CORRECT OR SUITABLE FOR YOUR PURPOSES, OR THAT ANY DEFECT WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE, INCLUDING FROM HOSS AI, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Assumption of Risk

You acknowledge that AI-generated coaching is a new and imperfect technology, that the Service may produce output that is wrong, and that you are choosing to use it with that knowledge. You assume all risk arising from your use of the Service and from any decision you make or action you take, or fail to take, in reliance on any Output, including any communication you send to a prospect or client, any representation you make in a listing appointment or transaction, and any pricing, marketing, negotiation, or compliance decision.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL HOSS PRATT INTERNATIONAL, HOSS PRATT PERSONALLY, OR ANY OF OUR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS (TOGETHER, THE "HOSS PARTIES") BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, COMMISSIONS, LISTINGS, BUSINESS, GOODWILL, DATA, OR USE, OR FOR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE HOSS PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL MEMBERSHIP FEES YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED NINETY-SEVEN U.S. DOLLARS ($197).

THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND US, AND THE SERVICE WOULD NOT BE OFFERED AT THIS PRICE WITHOUT THEM. THEY APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

16. Indemnification

You agree to defend, indemnify, and hold harmless the Hoss Parties from and against any and all claims, demands, suits, proceedings, losses, damages, liabilities, judgments, settlements, penalties, fines, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service or any Output; (b) any communication you send to, or representation you make to, any prospect, client, seller, buyer, or other person, whether or not based on an Output; (c) your violation of these Terms; (d) your violation of any law, regulation, licensing rule, association rule, MLS rule, or the rights of any third party, including any fair housing, telemarketing, do-not-call, privacy, or consumer protection law; (e) your Inputs; or (f) any dispute between you and your broker, client, or any third party. We may assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

17. Dispute Resolution, Binding Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

(a) Informal resolution first. Before starting arbitration or any other proceeding, you agree to contact us at support@hosspratt.com with a written description of your claim and the relief you seek, and we agree to do the same if we have a claim against you. The parties will attempt in good faith to resolve the dispute within 45 days of that notice. If the dispute is not resolved in that time, either party may proceed under this Section.

(b) Agreement to arbitrate. Except as provided in subsections (e) and (f), any dispute, claim, or controversy arising out of or relating to these Terms, the Service, the Privacy Policy, any Output, your membership, or the relationship between you and us, including any question about the existence, scope, validity, or enforceability of this arbitration agreement, will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules (or its Consumer Arbitration Rules if the AAA determines they apply) then in effect. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitration will be conducted by a single arbitrator, in English, and will take place in Kendall County, Texas, or by video conference if the arbitrator so orders, or at another location the parties agree to. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator's award will be limited to the individual claimant and will not have preclusive effect on any other person.

(c) Class action and jury trial waiver. YOU AND WE EACH AGREE THAT ANY DISPUTE WILL BE BROUGHT ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. YOU AND WE EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY. If this class action waiver is found unenforceable as to a particular claim, then that claim, and only that claim, will be severed and litigated in court under subsection (g), and the remaining claims will proceed in arbitration.

(d) Costs. Each party will bear its own attorneys' fees and costs, except that the arbitrator may award fees and costs to the prevailing party where permitted by applicable law or the AAA rules, and except as required by the AAA rules regarding allocation of filing and arbitrator fees.

(e) Small claims. Either party may bring an individual claim in small claims court in Kendall County, Texas, or in the county where you reside, if the claim qualifies and remains in that court on an individual basis.

(f) Injunctive relief for intellectual property and misuse. Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property, Hoss Pratt's voice, name, image, and likeness, or the security and integrity of the Service, including to stop any unauthorized copying, scraping, voice extraction, or AI training.

(g) 30-day opt-out. You may opt out of this arbitration agreement by sending a written notice to support@hosspratt.com within 30 days after you first accept these Terms, stating your full name, the email address on your account, and that you are opting out of arbitration. If you opt out, the remainder of these Terms, including the class action waiver, still applies, and any dispute will be resolved exclusively in the state or federal courts located in Kendall County, Texas, and you consent to the personal jurisdiction of those courts.

(h) Time limit. To the fullest extent permitted by law, any claim arising out of or related to these Terms or the Service must be filed within one (1) year after the claim arose, or it is permanently barred.

18. Governing Law

These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the State of Texas and the federal laws of the United States, without regard to conflict-of-law principles. To the extent any matter is not subject to arbitration under Section 17, the state and federal courts located in Kendall County, Texas will have exclusive jurisdiction, and you consent to personal jurisdiction and venue there.

19. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will notify you by email to the address on your account or by a notice in the Service at least 14 days before the change takes effect, except that changes required by law or that address a security or safety issue may take effect immediately. Your continued use of the Service after the effective date of a change means you accept the updated Terms. If you do not agree, you must cancel your membership before the change takes effect.

20. General

Entire agreement. These Terms, together with the Privacy Policy and any order or checkout terms you accept, are the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms or your membership without our written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, internet or utility failures, actions of third-party providers, labor disputes, government action, or pandemic.

Electronic communications. You consent to receive communications from us electronically, including by email and through the Service, and agree that all agreements, notices, and disclosures we provide electronically satisfy any legal requirement that they be in writing. You agree that clicking "I agree," signing in, or purchasing a membership constitutes your electronic signature.

No third-party beneficiaries. Except for the Hoss Parties, who are intended beneficiaries of Sections 13 through 17, these Terms do not create any rights in any third party.

Headings and interpretation. Headings are for convenience only. "Including" means "including without limitation."

21. Contact

Hoss Pratt International Email: support@hosspratt.com